Team Effectiveness Series
Improving Team Effectiveness
Think about the first work team you were on. You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can they learn what to expect from others and the best way to get what the team needs.
This program uses the DiSC framework to address three of the most common challenges that teams face: motivation, conflict and communication. Participants learn simple, intuitive ways to make lasting improvements in a team’s effectiveness.
The major learning objectives of this workshop are:
- Appreciate the diverse needs and preferences of each DiSC style.
- Recognize and capitalize on the personal motivators that drive them
- Understand their own conflict style and the impact that it has on others
- Recognize inappropriate or unproductive communication
- Develop the skill to adapt to the diverse styles of their teammates
- Enhance team motivation, conflict resolution and communication
Length of Workshop
1 Day
Audience
This workshop is designed for intact teams, groups or departments.
Materials
Participants receive a workshop manual and a DiSC™ Assessment Report
Course Outline
Introductions
Administration of DiSC Classic paper (may be completed on-line before class)
Discovering the Four Styles of Behavior
What Motivates you at work?
Your behavior when you are in conflict
Adapting your communication to different styles
Summary and close