Coaching for Improved Work Performance
This module identifies the dynamics of the coaching relationship – People Skills, listening skills, feedback and learning competencies. Through the use of self-assessments and role-play participants rate their current skill level as a coach and then practice implementing the techniques and knowledge they have learned. The participants will produce a coaching outline and identify a specific individual to work with during implementation weeks.
Learning Objectives
- Understand the nature of adult resistances
- Understand how thinking styles affect the transfer of information
- Learn and use good listening skills
- Understand and use student knowledge levels
- Understand Adult Learning Principals
Skills Managers will learn
- The Funnel Pattern
- Effective preparation and delivery of a coaching session
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