Management Essentials Programs I

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Management Essentials Program


Module Descriptions

Management Essentials Program Introduction

This class is designed to provide participants with an introduction to the Management Essentials program and an overview of the role of a manager and a working knowledge of emotional intelligence; its effect upon performance, its influence in business today and the skills and competencies necessary for adaptation, change and application.

 

Learning Objectives:

By the end of this module, participants will be able to:

  1. Identify the difference between a manager and a leader
  2. Learn the concepts of management accountability versus responsibility
  3. Understand the characteristics of the strong manager/leader
  4. Describe what emotional intelligence is
  5. Explain what emotional competence is
  6. Describe the importance between intellectual and emotional intelligence

Skills Managers will learn
 

  1. Identify organizational needs
  2. Identify performance problems and common management mistakes
  3. Implement the four stages of readiness for successful change
  4. Practice acquiring emotional intelligence
  5. Be able to set individual and shared goals for their teams

 Management Essentials Program Introduction

Two-Day Agenda

Day One:

  1. Introduction
  2. My Job In Pictures
  3. The Self Fulfilling Prophecy
  4. Understanding and Managing Ourselves
  5. Leadership
  6. Groups vs. Teams
  7. Understanding True Leadership
  8. Leadership Traits
  9. Situational Leadership:  Four Management Styles
  10. The Management Function
  11. Identifying Performance Problems
  12. Common Management Mistakes
  13. The Five Steps to Employee Development
  14. Ten Ways to Develop Employees
  15. Managing Your Manager

Day Two:

  1. Introduction
  2. The Definition of Emotional Intelligence
  3. Emotional competence
  4. The importance of internal qualities
  5. What emotions are
  6. What intelligence is
  7. The three main intelligences
  8. The brain and working intelligences
  9. The Five Domains of Emotional Intelligence
  10. Becoming self aware
  11. Managing our emotional Motivation and goal achievement
  12. Empathy and our awareness of the needs of others
  13. Using social skills to produce desirable responses in others
  14. The Differences Between Men and Women
  15. Analytical vs. emotional thinking
  16. Changes In The Workplace
  17. The three most desired skills
  18. Four levels of readiness for successful change
  19. The Competencies
  20. Summary