Management Essentials Programs I

Program Objectives

Every manager in an organization has accountability for achieving goals and objectives that are directly aligned to the strategic plan of the company. In order to successfully fulfill this accountability they need a working knowledge of core management skills ranging from general management skills such as;

• communication
• influencing
• negotiation
• coaching
• decision making and prolem solving

to specific practical management skills including meeting management, change management, project management and matrix management.

This program is designed to provide the opportunity for every attendee to learn critical management practices and techniques, plan their usage and implementation in alignment with specific organizational and individual goals.

The program is offered in weekly sessions with a two-week break between each session.  This format allows attendees time in the ‘real world’ applying their techniques they have learned and available follow up with the facilitator and other attendees to discuss success and challenges.

Learning Objectives:

• Understand the role of the manager in a matrix organization
• Understand the value of working collaboratively
• Gain practical management skills that will support the achievement of individual and organizational goals
• Be able to accept unconditional accountability for individual goals and shared goals of their teams

Program Overview

The following program overview is offered as a suggested format. Specific module titles and agendas follow this overview.

Note:  Each module that is presented following an implementation week(s) begins with a review of the implemented skills. Success and Challenges are discussed and support and feedback are given by the instructor.

Week Number/Module Number	Title	Module Overview
1/1	Program Introduction	Over two day period attendees are given a program overview, complete pre-program assessments, cover general management theory and emotional intelligence and conclude with a program plan for preparing for the coming weeks.
2/2	Leading Effective Meetings	In a one-day session, participants are taught meeting management and decision making skills so they have usable skill from the program immediately.
3 & 4	Implementation	Based on the prior session, attendees follow the plan they created in weeks one and two and apply the skills they have learned.  They gather feedback from managers and peers regarding their application and usage.
5/3	Communications Skills	In a one-day session, participants complete a DiSC assessment and learn how to use this knowledge to have an effective interaction with anyone.
6/4	Negotiating and Influencing	In this one-day session participants learn the steps of an effective negotiation and build on the awareness of DiSC and Emotional Intelligence to learn how to influence people at different levels in the organization.
7	Implementation
8/5	Coaching and Motivating	In this one-day program participants learn how to effectively coach their direct reports and motivate anyone on team regardless of who has authority over the resource.
9/6	Managing Multiple Projects	In this wrap-up session participants are introduced to the concepts of managing multiple priorities. With a review of the role of the manager, we lay the foundation for every manager’s job – accepting accountability for ensuring organizational results are achieved.