Communication Effective Series
Communication is a fundamental skill. Most of us can do it well enough to get by, but we could all use some improvement. Unfortunately, communication is often regarded as such a basic skill that we take it for granted and we rarely take the time to sharpen our abilities.
This course contains a series of two-hour sessions to do just that. During the first session, participants are introduced to the foundations of DiSC so they can begin to build their self-awareness. In session two, participants work to apply this new knowledge to an area of conflict so they can discover simple ways to communicate more effectively. In the final session, participants focus on how to use this new information to avoid misunderstandings and build stronger relationships with everyone around them.
The major learning objectives of this workshop are:
- Understand the implications of their DiSC styles on communication
- Build empathy for the conflict styles of their co-workers
- Learn how to handle conflict styles of their co-workers
- Recognize when they are communicating inappropriately or ineffectively
- Gain appreciation for how other read their behaviors
- Use feedback from their co-workers to enhance their communication skills
Course Outline
Session 1
Introductions
Administration of DiSC Classic paper (may be completed on-line before class)
Discovering the Four Styles of Behavior
Session 2
Your behavior when you’re in conflict with others
Adapting your communication to different styles
Session 3
Understanding how others interpret your behavior
Summary and close
Length of Workshop
2 hour sessions
Audience
This workshop is designed for everyone in the organization
Materials
Participants receive a workshop manual.