Improving Communication
Communications is more than talking and listening. Genuine communication requires a deep understanding of another person’s perspective. But when you take into consideration all of our biases, behavioral idiosyncrasies, unspoken emotions, personal agendas, and unshared assumptions, this can seem almost impossible. For years, however, DiSC™ has successfully helped people understand each other on a more fundamental level.
This program shows participants how to read other people and see how others interpret their behaviors. It leaves them with a gut-level appreciation for the needs of their co-workers. Ultimately, the program helps participants adapt their communication styles in a way that creates an enduring working alliance among group members.
The major learning objectives of this workshop are:
- Understand the DiSC model of human nature and develop an appreciation for personal differences
- Get feedback to see the different ways that their behaviors are interpreted by their co-workers
- Read about their co-workers’ DiSC styles and learn how to anticipate their unique preferences
- Gain an empathic understanding for why their co-workers act they way they do
- Recognize the types of communication that are effective and ineffective with each style
- Develop specific communication strategies that build a culture of alliance and collaboration
Length of Workshop
1 Day
Audience
This workshop is designed for everyone in the organization
Course Outline
Introductions
Administration of DiSC Classic paper (may be completed on-line before class)
Discovering the Four Styles of Behavior
Exploring the General Preferences of Your Style
Understanding how others interpret your behavior
Recognizing the styles of other people
Adapting your communication
Summary and Close
Materials
Participants receive a workshop manual.