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Taking a Balanced, Proactive Approach to IT Management  
Is a Streamlined Project Support Office Right for Your IT Organization?  
What Factors are Impacting IT's Effectiveness?  
How to Achieve
PM Maturity in
Microsoft Project®
 
The 7 Keys to Success for the Portfolio of Projects  
Evolving PM into the
Next Generation
 
Sharpening Your
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A New Kind of Accountability  
Addressing the Accountability Challenge  
Principles of Project Leadership  

What Factors are Impacting IT's Effectiveness?

by Rania Kort,
Executive Consultant

As the Information Age matures and the influx of IT demands continues to increase, IT managers are pressured to improve their operations and adapt to the new pace at which businesses need to operate. However, in order to improve the overall IT delivery process, you must first understand the working relationship between IT and the business community, and the impact on has on the other. Without addressing these challenges up front and aligning the processes of both organizations to work hand in hand, you will not be able to optimize IT effectiveness.

There is a growing perception that slow software development hinders businesses from gaining competitive advantage and that poor software quality impedes the production of high-quality products and services. These perceptions exist because IT projects often come in excessively late; are over budget; do not fully meet business demands; are dropped or cancelled because of too many open issues; fail before completion; or because the company is not satisfied with the volume being delivered.

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