Principles and Practices of Applied Accountability
The system of accountability that most companies use is based on the old vertical management model that depends on authority and control. This old accountability disempowers managers, creates a culture of fear and blame and produces less than optimal business results.
In this two-day session, we walk through the principles and practices of the new accountability and tie this new system into the new model of management that needs to drive every organization that wants to optimize projects and business processes.
Participants are asked to identify problems in the organization associated with the old approach to accountability and to identify changes that would make sense for their organization.
Target Audience
Senior leaders and all levels of management
Length of Workshop
Two-day
An optional third day covers horizontal mapping and business process
management/accountability
Learning Objectives
The major learning objectives for the workshop include:
- How does the new management differ from the traditional vertical approach to managing?
- How does the old accountability support the old management approach?
- How does one fulfill the new accountability?
- Who is accountable for what?
- How is accountability applied in a project environment?
Typical Agenda
AM
- Introductions
- The Old Vertical Management - Why it's obsolete
- The Old Accountability - Why it's obsolete
- Exercise - Old Accountability
- Exercise - Organizational Issues
- Alignment & Optimization with the old accountability
- The New Management
- Management Outputs
- Influence vs. Control
- Principles of Collaborative Leadership
- Exercise - Management Development
- The New Accountability
- Unconditional Accountability
- The Two Types of Accountability
- Accountability vs. Responsibility
- Accountability without Authority
- Exercise - Organizational Accountability
Day Two
- Fulfilling Accountability
- Applied Accountability Process
- Alignment & Optimization
- Functional vs. Dysfunctional
- Exercise - Fulfilling Accountability
- Customer/Supplier Accountability
- Project Roles & Responsibilities
- Project Organization
- Fulfilling Accountability - By Phase in Projects
- Project Leadership
- Exercise - Project Accountability
- Accountability & Project Steering
- Hierarchy of Steering Councils
- Reducing Project Complexity
- Manage Bottlenecks
- Exercise - Project Steering
- Functional Management
- Boss/Subordinate Roles
- Effective Empowerment
- Exercise - Boss/Subordinate Relationships
Prerequisites
none
Materials Provided
Workshop notebook